Before boarding
- Bring your original ID card and check-in code, and arrive at the wharf before departure.
- Watch for wharf and boarding-gate signs, follow on-site guidance and board in order.
Clothing and belongings
- The river wind is strong and the night cool — bring a jacket.
- Mind your step on the deck, keep your belongings with you and look after elderly companions and children.
Safety and weather
- In rain, snow, strong wind or when water levels change, sailings may be adjusted or temporarily suspended — follow on-site arrangements.
- Do not climb the railings on board; follow the safety notices.
- If plans change, check your order status and refund/change notes via "Order Lookup".
